In the past, only a few people travelled abroad. But with globalization, most middle-class families travel abroad at least once in their lifetime for study, work or business or to relocate permanently. Therefore, it should not come as a surprise that at least 15.6 people of Indian origin live in several countries across the globe.
Recognizing this, Y-Axis came up in Hyderabad in 1999 to cater to people who intend to travel abroad, but do not know how to go about it. For instance, there are various procedures of documentation for different types of visas of several countries and eligibility criteria for them also vary from one country to another. To handle different requirements of customers, it now has 1100 plus employees on board in 40 plus offices in India, Dubai and Australia (with partners).
That is the reason why Y-Axis has been able to satisfactorily offer services to over a million customers to date and earned it the tag of being the best consultancy for immigration and overseas careers in India.
Unfortunately, of late, many fly-by-night operators masquerading as visa agents have sprouted all over. They overcharge, mislead and con customers. Since this company does not believe in such unethical practices, it has come up with ways to deal with Y-Axis frauds. It took special efforts such as implementing Genesys (call tracking and monitoring software), availing Salesforce CRM and appointing customer relationship officers to handle any complaints or grievances of its clients promptly.
These preventive measures have proved to be so effective that they have made competitors of Y-Axis wake up. This has also helped Y-Axis to become one of the most trusted companies in this space. Its ability to retain customers also has made it stand apart.
Besides immigration and visa services, Y-Axis has also introduced English language coaching for exams such as PTE and IELTS and it has an overseas careers division which helps in placing people in countries abroad. All of these services are provided in a safe and a secure way.